We would like to keep you informed on the latest trends, blogs, news & events in Service Management space. Most of our experts are always closely watching the market and how are new technologies evolving. We make sure that we document all we can and share it all here for you.

Zenoss recognised in the Gartner Market Guide for IT Infrastructure Monitoring (ITIM) Tools

Our vendor partner, Zenoss, was recently recognized in the Gartner Market Guide for IT Infrastructure Monitoring (ITIM) Tools. (In fact, Zenoss is mentioned more than any other provider.) Read the report to learn more about: Recommendations for infrastructure and operations leaders tasked with IT operations transformation Trends affecting the ITIM market Evolving ITIM tool functionality … Continued

Integrate the IoT Silos: Simple Network Management of Things (SNMP)

A common concern at the recent IoT Utility Summit 2017 conference was worries around general interoperability. Many attendees that we talked to expressed concerns that IoT platforms would be difficult to manage due to the lack of standards and large diversity in devices and implementations. The adoption of standards would enable uniform management platforms and … Continued

IBM End of Support Announcements

IBM has a released its bi-annual list of products that are slated to reach ‘End of Support’ – this means there will be no more IBM support for the following products after December 31 2018. DeployPartners has successfully managed hundreds of customer upgrades, designing and deploying multiple, essential system transitions. Our mission is simple – … Continued

Your Guide into the World of Outsourcing

Your guide into the world of outsourcing:   by Ghee Ee Ngiam The past decade has seen an increasing number of organisations outsourcing all or part of their IT operations to third party companies with the aim of reducing overheads while boosting efficiencies and services offered. Outsourcing also frees up company personnel to better focus … Continued

InterConnect 2016 – Cognitive Service Management for Hybrid Cloud

  IT service management remains a foundational solution to improve resiliency, scalability and manageability of IT environments. As businesses innovate for the new digital era and become agile through DevOps, you can learn how ITSM enables organizations to deliver services with speed and control. Hybrid cloud solutions are the platform for the new digital era, … Continued

What Will Network Function Virtualization Mean For The Evolution of Your OSS?

HYBRID IT SERVICE MANAGEMENT, IT OPERATIONS AND NETWORK MANAGEMENT, WORKLOAD AUTOMATION “You don’t have to be great to start, but you have to start to be great” is a quote from Zig Ziglar I carry with me. It can be applied to the discussion about the cloud-based networking evolution taking place in the communications industry today. … Continued

Improve Operational Agility and Efficiency with Analytics

It’s no secret that operation teams worldwide are faced with managing increasingly complex IT and network environments. It’s all to support new business applications and services deployed at an increasingly rapid pace…

Why should you make use of a Solutions Integrator?

 Author: Greg Southam In order to answer this question lets firstly take a look at some of the frequent reasons internally driven projects fail: Resources Lack of skills to do the job. Shortage of skills in the market place can make it a lengthy process to fill the gap. Resources already stretched with no budget … Continued