Our vendor partner, Zenoss, was recently recognized in the Gartner Market Guide for IT Infrastructure Monitoring (ITIM) Tools. (In fact, Zenoss is mentioned more than any other provider.) Read the report to learn more about: Recommendations for infrastructure and operations leaders tasked with IT operations transformation Trends affecting the ITIM market Evolving ITIM tool functionality … Continued
News & Events
We would like to keep you informed on the latest trends, blogs, news & events in Service Management space. Most of our experts are always closely watching the market and how are new technologies evolving. We make sure that we document all we can and share it all here for you.
Yes, it’s a bit of a clickbait title – but we thought we would have some fun and challenge ourselves to come up with the biggest trends or ideas which, we think, will impact Assurance, OSS and ITOM in 2019. Surprisingly, it wasn’t hard to come up with the list as there is just so … Continued
This post is one in a series of how DeployPartners sees the future of Assurance/ITOM with the introduction of Machine Learning capabilities. In this post, we make an argument that every product in the very near future must include Machine Learning capabilities out-of-the-box to be competitive. How operations will do more with less Deploypartners has … Continued
Data Integrity, or a lack of, is a very real part of business and we, as systems integrators, are often faced with a disconnect between what the marketing and the reality of a situation where the customer’s data is sub-optimal for the product. In layman’s terms – it’s garbage in and therefore low return on … Continued
This week I was asked what is the most optimal way of delivering an ITOM solution. We’ve never really been asked this so I thought we should write down our thoughts. Firstly what is “optimal”? We would define optimal is where the customer receives a positive return on their investment. This is often a critical … Continued
Had a blast at Asset Management for Critical Infrastructure and met some great people. Was interesting to hear about the gaps in technology solutions at many utility businesses. We had a number of delegates approach us to discuss asset data, machine learning and generally improving and enhancing the digitisation efforts in their industries. Here are a few … Continued
Netscout University has announced a series of webinars that will test your IT detective skills with a series of business restricting mysteries to solve. Sounds like fun! “You’re no “gumshoe” detective! As an IT detective, can you effectively solve the modern-day mysteries crossing your networked business? Let us help you modernize your detective skills by … Continued
Interesting article here from our partner Icaro Tech on Process Mining – the convergence of data mining and process management. References a Gartner Report “The Market Guide for Process Mining” which is available here (Gartner account needed).
IBM Products that leverage IBM WebSphere Application Server (7.0, 8.0 and 8.5) and Oracle Java 6 are End of Support on the 31st December 2018. After the 30th April 2018, support for Oracle Java 6 will be limited to usage and known problems with possible updates for critical security fixes through the end of 2018. … Continued
DeployPartners has gone agile. The whole IT consulting market has gone Agile but we missed it. None of our customers were demanding that we go Agile but we recognise that they needed us to become more efficient and adaptive. In traditional delivery, these aspects of delivery are considered a contradiction so we reviewed how … Continued