Operations & Service Management
Optimise IT and network performance with AIOps, FinOps, Observability, and Automation, providing full visibility, faster issue resolution, and seamless service delivery.
At DeployPartners, we help operations teams of all sizes improve the technology services they deliver to both customers and lines of business by improving visibility, agility and control across applications, server & network infrastructure from the datacentre to edge compute.
We do this by providing solutions that allow operations to improve insights into what digital assets and technology are in place, how well they are performing and effectively managing incidents and changes that may impact the services they underpin. Our solutions also facilitate more effective collaboration and speed decision making across the business including development (DevOps) and Financial (FinOps) teams.
By leveraging the latest in AIOps, FinOps, Observability, Service Management, and Automation software, we give you the ability to:
- Discover and map your entire environment
- Optimise the performance of resources
- Predict and identify issues before they impact customers
- Automate remediation activates accelerating awareness and reducing MTTR
- Ensure seamless service delivery across IT and network operations
Our Service Assurance offering covers the following disciplines:
AI Operations (AIOps)
We use AI and machine learning to cut through noise, identify root causes, and automate resolution. With AIOps, you can:
- Detect anomalies in real time and prevent outages
- Automate incident triage and remediation workflows
- Reduce mean-time-to-resolution (MTTR) with predictive analytics
- Scale operations without adding headcount
Service Management
Modern service management aligns IT operations with business outcomes. DeployPartners helps you:
- Design and implement ITIL-based service management processes
- Integrate service desk tools with monitoring and observability platforms
- Automate request, incident, change, and problem workflows
- Provide self-service portals and improved user experiences
IT Infrastructure & Application Observability
Visibility across applications and infrastructure is critical to resilience. We deliver:
- End-to-end observability of servers, storage, VMs, and containers
- Application performance monitoring (APM) to track user experience
- Log, metric, and trace correlation for faster problem isolation
- Continuous monitoring of cloud-native and hybrid workloads
Network Observability
Networks are the backbone of digital services. Our network observability services include:
- Deep traffic analysis to detect anomalies and performance bottlenecks
- End-to-end service path tracing for user transactions
- Proactive detection of latency, jitter, and packet loss
- Visibility of application flows across the network to identify performance degradation
- Integration with network assurance platforms for predictive maintenance
Dashboards & Data Analytics
Data-driven operations empower smarter decisions. DeployPartners builds:
- Unified dashboards bringing IT, application, and network health into a single view
- Custom KPIs and reporting for executives, operations, and business teams
- Real-time analytics to prioritise issues based on business impact
- Automated reporting for compliance and governance
Why DeployPartners?
- 20+ years of experience in telecom, financial services, government, and enterprise
- Certified expertise across leading vendors such as BMC, Elastic, Grafana, Grok Stream, IBM, NetScout, Red Hat, Splunk & Virtana
- Proven track record in improving resilience, uptime, and cost efficiency
- Flexible engagement models: consulting, implementation, or 24/7 managed services.