DeployPartners’s solutions

We build Operations Efficiency Improvement with our FirstOccurrence Solution in the below three aspects.

Features

Features & capabilities of our FirstOccurrence Solution include:

  • Accelerated Incident Resolution
    Eliminate manual and redundant processes in the resolution process and empower first-tier agents
  • Incident Process Guidance
    Decision trees guide automations, diagnostics, and agent procedures to maximize effectiveness
  • Resolution Automation
    Human-guided automations can be enacted mid-process or executed for closed-loop scenarios

Read more about FirstOccurance here.