IT Service Desk
Manage service and IT asset management and process automation across the organisation.
Features & capabilities of our IT Service Desk include:
- Process improvement from strategy through to process design and implementation.
- Time savings by automating the everyday necessities of service management – from discovery through to service request and customers self-service, to service level agreements and service catalogue management.
- Experienced and proven cloud service management, including control, automation and governance to manage the rapid change of a cloud environment.
IBM Consolidates and Advances Its IT Service Management Offerings.